Privacy Policy

Last updated: 18th December 2025

This Privacy Policy explains how Lagoon Ltd (company number 10552532) ("we", "us", "our") collects, uses and protects your personal data when you visit or interact with our website.

Company details
Lagoon Ltd
24a Commercial Road, Poole, Dorset, BH14 0JR
Website: https://www.lagoon.studio
Email: hello@lagoon.studio

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1. What information we collect

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We may collect and process the following categories of personal data:

• Contact information – such as your name, email address, phone number and any details you submit via enquiry or contact forms
• Technical data – including IP address, browser type, operating system and usage data
• Usage data – pages visited, interactions with content and referral sources
• Submitted content – information you voluntarily provide to us (e.g. messages, uploads or feedback)

We do not knowingly collect special category personal data.

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2. How we use your information

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We use your data to:

• Respond to enquiries and communicate with you
• Provide and manage our services
• Improve our website, services and user experience
• Monitor site performance and analytics
• Meet legal, regulatory and contractual obligations

We only process personal data where we have a lawful basis to do so, including consent, contractual necessity or legitimate interests.

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3. Cookies & analytics

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Our website uses cookies and similar technologies to improve functionality and understand how visitors use the site.

• Cookies may store preferences and session information
• Analytics tools (such as Google Analytics) help us understand site usage and improve performance

You can control or disable cookies through your browser settings.

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4. Embedded & third-party content

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Pages on our website may include embedded content (such as videos, images or maps). Embedded content from other websites behaves as if you have visited those websites directly and may collect data in accordance with their own privacy policies.

We are not responsible for the privacy practices of third-party websites.

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5. Who we share data with

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We do not sell personal data.

We may share data only where necessary with:

• Trusted service providers who support our website and business operations
• Professional advisors (such as accountants or legal advisors)
• Authorities where legally required

Any shared data is limited to what is strictly necessary and handled securely.

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6. Data retention

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We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting or reporting requirements.

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7. Your rights

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Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time (where processing is consent-based)

To exercise your rights, please contact us using the details above.

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8. Data security

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We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or misuse. While we take security seriously, no online system can be guaranteed to be completely secure.

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9. Data breaches

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In the unlikely event of a data breach that poses a risk to your rights or freedoms, we will notify affected parties and relevant authorities in accordance with applicable law.

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10. Changes to this policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date will be revised accordingly.

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11. Contact

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If you have any questions about this Privacy Policy or how we handle your data, please contact:

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Lagoon Ltd
hello@lagoon.studio

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